ACT Technology Solutions | Oracle Database | Middleware

Managed Services

Oracle Support & Maintenance

We are Malaysia’s leading Oracle Partner and Oracle Managed Services are at the core of our business for the past 10 years.

We offer a broad range of Oracle support services providing responsive, flexible and reliable technical support for Oracle’s Solutions. Whether you’re looking to reduce costs, improve performance or provide additional Oracle Support to your business, we can help you achieve your goals.

Our support clients enjoy proactive monitoring and immediate technical response to all issues logged.

Our Oracle Support services can be tailored to meet your business needs. We are confident that we have the skills, knowledge and experience to assist your business both now and in the future.
The availability of your hardware, database, middleware, whether on-premise or on the cloud, is our priority. Our Oracle support team has the tools to manage, maintain, support, and administer your Oracle environments 24 x 7.

Oracle Emergency Help

We specialize in Oracle emergency support for Oracle customers who may not have extensive experience in Oracle crash recovery and corruption repair. We can assist you with your mission-critical Oracle production problem within minutes. All work is performed by an Oracle Certified Professional with extensive real-world experience. Our Oracle emergency services include:

Working with Oracle Technical Support on bug identification
Repairing block corruption
Performing database crash recovery
Repairing acute Oracle performance issues
Applying patches
Relieving database bottlenecks

When a production environment is in crisis, minimizing downtime is of the essence. We will always try our level best to provide a fast fix whether it requires conventional or unconventional methods.

Elements of our Oracle Managed Service offering include:-